Privacy Policy

Shaboodle is a document storage service provided by Blue Smile Technologies, designed to help you store and manage documents related to assets, asset paperwork, and financial correspondence (the "Service"). We are committed to protecting your privacy and handling your personal information in a lawful, fair, and transparent way. By using Shaboodle, you agree to the collection and use of information in accordance with this Privacy Policy.

This policy has been prepared for general guidance. Please have a qualified lawyer review it before publishing.

1 Who We Are

2 Information We Collect

We collect information in three main ways:

2.1 Information You Provide

Account & Profile

• Name and email address
• Password or other login credentials (stored in encrypted form)
• Optional contact details (e.g. phone number, postal address)
• Optional organisation/employer details (for business or shared accounts)

Stored Content — Your Documents and Data

Shaboodle is a document storage facility. You may upload, store, and manage:

• Documents relating to assets — deeds, titles, valuations, invoices, receipts
• Financial correspondence — bank or investment statements, letters from financial institutions, tax records, insurance documents
• Other documents, images, notes, or metadata you choose to upload or create

These documents may contain personal data about you and third parties — for example, joint asset owners, family members, financial advisors, or other contacts.

2.2 Information Collected Automatically

Usage Data

• Pages, screens, and features you use
• Date and time of access, session duration
• Interaction logs — upload, view, share, and search actions

Device & Technical Data

• IP address
• Browser type and version
• Device type, operating system, and app version
• Language settings and other configuration data

Cookies and Similar Technologies

We may use cookies to keep you signed in, remember your preferences, and analyse usage. You may control cookies via your browser settings — disabling certain cookies may affect some features.

2.3 Information from Third Parties

• Identity or authentication services (to verify your identity or login)
• Payment processors or billing providers (e.g. payment status, billing details)
• Business or integration partners (where you access Shaboodle via another service)

3 How We Use Your Information

4 Legal Bases for Processing (UK & EU GDPR)

5 How We Share Your Information

5.1 Service Providers

Trusted third-party providers help us operate Shaboodle — including cloud hosting, data backup, security, analytics, customer support, and payment processors. They may access your data only to perform services on our behalf and are contractually required to protect it.

5.2 At Your Direction or with Your Consent

• When you share documents or grant access to other users (e.g. family members, co-owners, advisors)
• When you connect Shaboodle with third-party applications

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred. Any recipient will be required to continue protecting your data in accordance with this policy.

5.4 Legal & Regulatory Requirements

• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, or safety of Blue Smile Technologies, users, or the public
• To detect, prevent, or investigate fraud, security issues, or technical problems
• To enforce our Terms of Service and other agreements

6 International Data Transfers

Your data may be processed in the United Kingdom and in countries where our service providers operate. Where required, we put in place appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission or UK authorities
• Other legally recognised transfer mechanisms

Contact support@shaboodle.com for more details on international transfer safeguards.

7 Data Retention

We retain your personal data for as long as:

• Your account is active, or
• It is necessary to provide you with the Service, or
• It is required for legal, tax, or accounting reasons, or
• It is needed to resolve disputes and enforce our agreements

8 Security

We implement appropriate technical and organisational measures including:

No system is completely secure. We cannot guarantee absolute security, but we continually work to protect your information and enhance our security measures.

9 Your Rights

Under UK GDPR and EU GDPR you may have the following rights:

To exercise any of these rights, contact support@shaboodle.com. We may verify your identity before responding.

10 Children's Privacy

Shaboodle is not intended for use by children under the age of 16. We do not knowingly collect personal data from children in this age group. If you believe a child under 16 has provided us with personal data, please contact support@shaboodle.com and we will take steps to delete it.

11 Third-Party Services & Links

Shaboodle may contain links to or integrations with third-party websites and services. These have their own privacy policies and we are not responsible for their practices. We recommend reviewing their privacy policies before providing personal data or enabling integrations.

12 Marketing Communications

Where permitted by law, we may send you marketing communications about Shaboodle. You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email, or
• Contacting us at support@shaboodle.com

Even if you opt out of marketing, we may still send non-promotional messages about your account — such as service announcements, security alerts, or policy updates.

13 Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will:

• Post the updated policy within the app and/or on our website
• Update the "Last updated" date at the top of this document
• For material changes, notify you by email or prominent in-app notice, and obtain consent where required

Your continued use of Shaboodle after changes become effective constitutes your acceptance of the updated policy.

14 Contact Us